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Bill Eddy, LCSW, JD, CFLS

Working with High Conflict Clients: Ethics and Risk Management

6.0 CE Hours Available

This program qualifies for 6.0 hours of ethics CE credit

Video Sample

Click the play button to view a sample video from the program


After this seminar, you will be able to describe:

  • Five common personality patterns of high-conflict behavior
  • Recent brain research in managing high-conflict clients
  • How to avoid boundary violations with high-conflict clients
  • Four-step method of working with high-conflict clients
  • How to manage confidentiality issues and duties to warn others of risks
  • Risks & opportunities of new roles in conflict settings
  • Professional standards of care to avoid malpractice risks
  • How to avoid burn-out and negativity while working with high-conflict clients

Topics Covered

Managing High Conflict Environments

  • Dual relationships and scope of practice
  • Family counseling and conflict resolution
  • Divorce and Family Court
  • Standards for court-involved therapists
  • Workplace coaching and dispute resolution
  • Ethical standards as a mediator
  • ?Managing professional splitting
Therapists As Targets of Blame
  • Malpractice and standards of case
  • Administrative Complaints
  • Professional standards of practice
  • Risks of violence
  • Restraining orders
  • Managing terminations and transfers
  • Managing risk while enjoying your work
  • Future of pain management
Understanding High Conflict Clients
  • 5 High conflict personality disorders
  • Impact on parenting behaviors
  • Recent brain research
  • Negative advocates
  • Targets of blame
  • The Cycle of high-Conflict Thinking
Managing High Conflict Clients
  • Clear responsibilities and boundaries
  • Confidentiality and Duties to Warn
  • Arms-length, client-centered relationship
  • Connecting with empathy and respect
  • Analyzing options and self-determination
  • Responding to misinformation
  • Setting limits, educating about consequences

All Programs Include Handouts and One Paid CE Test

  • Those sharing your program can order an extra test (select extra tests below)
  • Streaming and Audio programs will be available immediately following checkout
Audio Download + Test
Audio Download + Test


CD + Test
CD + Test


Streaming Video + Test
Streaming Video + Test


DVD + Test
DVD + Test


Extra Test (6 CE Credits)
Extra Test (6 CE Credits)



All orders include the entire presentation with handouts and a CE test

  • Audio downloads will be available for download immediately after checkout
  • Mailed CD and DVD formats include all items in an attractive portfolio

CE Info

J&K Seminars, LLC is approved to sponsor continuing education by :
  • J&K Seminars, LLC is an AOTA (The American Occupational Therapy Association, Inc.) Approved Provider of Continuing Education (Provider # 5180). The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
  • J&K Seminars, LLC is approved by the American Psychological Association (APA) to sponsor continuing education for psychologists. J&K Seminars, LLC maintains responsibility for our programs and contents.
  • J&K Seminars, LLC, provider #1080, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) , (through the Approved Continuing Education ACE) program. J&K Seminars, LLC maintains responsibility for the program. ASWB Approval Period: 01/27/2015 – 01/27/2018. Social workers should contact their regulatory board to determine course approval.
  • J&K Seminars, LLC is a NBCC-Approved Continuing Education Provider (ACEPTM) and may offer NBCC-approved clock hours for events that meet NBCC requirements. The ACEP solely is responsible for all aspects of the program.
  • J&K Seminars, LLC is an NAADAC Approved Education Provider #757
  • State of California - Board of Behavioral Sciences - Courses meet the qualifications for continuing education credit for LMFTs, LPCCs, LEPs and/or LCSWs as required by the California Board of Behavioral Sciences.
  • Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling Provider Number BAP #758
  • J&K Seminars, LLC is a registered social worker continuing education sponsor for Illinois social workers(Lic # 159.000833)
  • Maryland State Board of Social Work Examiners
  • J&K Seminars, LLC SW CPE #0174 has received conditional approval from the New York State Education Department’s State Board for Social Work to offer continuing education to licensed social workers, effective 6/17/2015. The Department may subsequently notify J&K Seminars, LLC that a particular course or courses is/are not acceptable. This conditional approval is in effect until the Department makes a final determination to approve or deny J&K Seminars, LLC application.
  • Pennsylvania Certification Board (PCB) for D&A professionals (ICRC/AODA) # 271
  • All programs have been approved by the Pennsylvania Board of Social Workers, Professional Counselors, and Marriage and Family Therapists
  • J&K Seminars, LLC is an approved provider of continuing education by the PA State Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation
  • J&K Seminars, LLC is an approved provider of continuing education by the Texas Board of Examiners of Marriage & Family Therapists Provider Number # 483
  • J&K Seminars, LLC is an approved provider of continuing education by the Texas State Board of Examiners of Professional Counselors #1835