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General Questions

Questions that can span seminars, home study or neither categories

  1. What is J&K Seminars Return Policy?
  2. What is J&K Seminars, LLC Federal ID Number?
  3. What Credit Cards does J&K Seminars, LLC accept?

  4. What is your toll-free number?
  5. What are your hours of opperation?

  6. What is your fax number?
  7. Why do I sometimes get your answering machine during your business hours?
  8. What is the history of J&K Seminars?
  9. How do I get my name removed from your e-mail mailing list?
  10. How do I get my name removed from your mailing list?

  1. What is J&K Seminars Return Policy?
    Satisfaction guaranteed or your money back!!

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  2. What is J&K Seminars, LLC Federal ID Number?
    23-3072383

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  3. What Credit Cards does J&K Seminars, LLC accept?


    MasterCard, Visa, Discover & American Express.  We now also offer the option of paying with a paypal account.



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  4. What is your toll-free number?
    1-800-801-5415

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  5. What are your hours of opperation?


    9:00 a.m. - 9 p.m. (EST) seven days a week.
    The phone rings in J&K's home office. If we are not home when you call,
    please leave the message. We will return your call ASAP.



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  6. What is your fax number?
    (717) 393-4605

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  7. Why do I sometimes get your answering machine during your business hours?
    Our 800-801-5415 phone rings at our home office so we are usually happy to answer your calls just about anytime.  However, because it is only Judi & Ken (J&K) available to answer your calls, there will be some times when we will both be unavailable.  If you get our answering machine, please leave a message and a good time for us to call back.

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  8. What is the history of J&K Seminars?
    Ken Ralph was the the Director of Consultation and Education from 1975 until 1989 for the Lancaster County Office of MHMR.  His duties included organizing continuing education seminars.  When he left this job to further establish his private practice in psychology, Ken and his wife, Judi began J&K Seminars to supplement their income. 

    We began with one seminar in 1990 and slowly increased the number of offerings each year.  In 2000, our son, Jason joined the business and was responsible for our website and homestudy CE programs. Jason still participates in some of the technical aspects of our website but in 2007 our daughter-in-law, Lauren took over most of Jason's responsibilities so that he could persue other interests.

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  9. How do I get my name removed from your e-mail mailing list?
    J&K Seminars, LLC provides you with the option of signing up for e-mail notifications. By providing us with your e-mail address through a purchase, at a conference while signing up for our e-mail mailings or on our website when you sign up to receive e-mails, you are maintained on our e-mail list. From time to time, we use this list to send out notifications of special sales, last chances to register for conferences, and information on new products. We have in the past also shared information about other companies who also provide continuing education and some of their upcoming programs. We will never give your e-mail addresses to any other company, nor will we sell them for any profit. Your e-mail addresses are gathered and used solely by J&K Seminars, LLC. If you would like to be removed from our e-mail mailing list, please follow the directions below:
    • Send an e-mail to remove-email@jkseminars.com
    • In the subject bar, please put ‘Remove me from your email list’
    • Please include your full name and e-mail address where you have received an e-mail from us.
    • Within 72 hours we should have you removed from our e-mail mailing list.

    We apologize for any inconvenience.

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  10. How do I get my name removed from your mailing list?
    J&K Seminars, LLC purchases mailing lists from state boards and also maintains a past customer mailing list. These two lists are what we use to send our brochures for upcoming seminars and information about our homestudy programs. We do our best to keep duplicates out of our system but sometimes we miss them. If you are cross registered in multiple disciplines or registered in multiple states, there is a chance you may have received more then one brochure from us. To have one duplicate brochure removed from our mailing list or to have your name removed entirely, please follow the directions below.

    For our past customers, we will never give your mailing address to any other company, nor will we sell it for any profit. Your mailing address is gathered and used solely for the purpose of advertising J&K Seminars, LLC information. We hope that if you have attended one of our conferences or have purchased one of our programs, you will want to be informed of other conferences and programs that may be of interest. If this is not the case and you would like to be removed from our mailing list, please follow the directions below.

    If we obtained your mailing address by purchasing it from a state board, it is up to the state board and their rules as to whether your name and address will be sold or distributred to other companies. Please contact your state board for more information specifically pertaining to your board's rules. If you would like to be removed from our mailing list, please follow the directions below.

    To be removed from our mailing list:
    • Send an e-mail to remove-mail@jkseminars.com
    • In the subject bar, please put ‘Remove me from your mailing list’
    • Please include your full name and mailing address where you have received a mailer from us. If possible, please identify yourself as a past customer if you have purchased a program or attended one of our previous seminars
    • Within 1 week we should have you removed from our mailing list.

    We apologize for any inconvenience.

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