Frequently Asked Questions - Live Webinars

Live webinars are the internet webcast of our J&K Seminars as they are being presented.  You see and hear the seminar in real time.  You see and hear the presenter and any PowerPoint slides or videos being projected to the audience.  You can also open the handouts and submit questions from the same webinar webpage.

Our Live Interactive Webinars are hosted as Zoom Webinars. Unlike Zoom Meetings, if you have a camera and mike, they will both be muted. You will be able to see and hear the speaker and see the PowerPoint presentation. We will have Zoom email you links for you to access the Webinar using any computer, tablet, or smart phone that has audio capabilities.
There is no need to have a Zoom account. You do NOT need a video camera or microphone. We will email you the handout as a pdf attachment. You will have the ability to text questions to the speaker and respond to yes and no questions and Poll questions from the speaker during the Webinar (in real time). The speaker will be responding to texted questions during the presentation. There is no posttest for live interactive Webinars. At the end of the program, we will send you a link to respond to our online Evaluation/Feedback form.
We will email and mail your certificate within a week of the Webinar. It takes us a few days to verify your attendance and the completion of your Feedback form. Credit is not offered to live webinar participants watching in groups. Attendees must register and login individually to receive credit.

A week before the webinar, we email you a pdf file of the handouts to print and use to follow along with the presentation.  This same pdf file will also be available for you to download, view, & print on the webinar webpage.

The webinar has a Q&A feature for you to type in your questions or comments.  We will read your questions and comments to the speaker.  For example, we might say, “we have a question from an attendee who asks…”   You will be able to hear the response to your question as part of the webinar.  
Due to the large number of questions we receive during a webinar, not all questions will be addressed during the program.  The presenter contact information is included on the handout cover to email questions.

The CHAT Feature can be used to ask questions to J&K staff specifically pertaining to administrative issues. Occassionally, the CHAT room will be opened up for participants to make comments that the speaker and all participants can view. Typically, only J&K Staff can read the CHAT questions.

Our live webinars work on any computer, tablet, or smart phone with high speed internet or good wireless connection.  No software download is required.  All you need is a web-enabled computer with speakers. 

Yes!  Email us (jk@jkseminars.com) and we will setup a practice Webinar for you to test out your devise and become familiar with this technology.  Please include a phone number in your email so we can arrange a good time for you to do this practice.

You can call J&K Seminars office staff at 800-801-5415 before and during the webinar for any technical support.

Many states limit the number of home study hours you can apply toward your relicensure or recertification.  Stated another way, you may need some in-person CE hours.

Find the CE requirements for your state and profession by using our Find Your State's CE Requirements CE search wizard on our home page.  Professionals should check with their state boards to verify their CE requirements.

Live webinar attendance is accepted by most states and for most professions as in-person CE. The accreditation bodies require that you are able to participate as if you were present.  Our live webinars qualify because you are seeing and hearing the presentation in real time and you can communicate with the presenter in real time.

The following states require some in-person CE and accept live webinars for all mental health professions:  Alaska, Arkansas, California, Idaho, Iowa, Kentucky (not ethics), Louisiana, Maine, Minnesota, Missouri, Nebraska, N. Carolina, Oregon, Pennsylvania, S. Carolina, Texas, Wyoming.

The following states require some in-person CE and accept live webinars for the professions specified:   Alabama (counselors) Maryland (psychologists, social workers), Oklahoma (counselors) Nevada (all but psychologists), Rhode Island (counselors), Tennessee (social Workers), West Virginia (counselors)

Verification of Your Webinar Attendance

• Zoom creates a log of when you log on and off each Webinar session.  We monitor these logs to verify you attended the entirety of each Webinar session.
• You Must Manually Log off each webinar session (so we know you did not walk away after logging on).  To log off a session, click the Red Leave button (bottom right) or the X (top right of your screen).
• Social Workers must also complete the Online Feedback form.  We email everyone the link to this Online Feedback form at the end of the program and encourage everyone to complete it.

We do not offer partial attendance credits. If you do not attend the webinar in full, you may obtain a home study CE certificate by viewing the streaming video of the Webinar and successfully passing the home study posttest.  We will have the home study posttest available 4-6 weeks after the program. We do not charge extra for this service.

After we receive your attendance from the attendance logs and receive your completed Feedback survey/Evaluation, we email and mail your CE certificate.  This certificate will verify that the webinar was live and interactive so that it qualifies for in-person CE credit. You will receive a certificate by email within a week of the event. You should receive your certificate by mail within a week of the live event.

On the seminar webpage, click the down arrow of Attendance Type and choose Online Webinar…. Or call J&K Seminars 800-801-5415

Email jk@jkseminars.com  or call 800-801-5415